External specialist support

We recognise the value that specialist organisations provide for those affected by unacceptable behaviour, violence and harassment. Please find a list of free national services below that you or someone you are close to may wish to access.

General Safety & Support

Victim Support: victimsupport.org.uk

London Nightline - confidential listening service: nightline.org.uk/

Police - Emergency: call 999

Police – Non-Emergency: call 101

Mental Health & Wellbeing

In an emergency call 999 for an ambulance

For non-emergencies call the NHS 24-hour advice line on 111

Mind provides advice and support to anyone living with a mental health problem, or supporting someone who is. They have lots of online guidance, they have local offices you can contact in your area, they also have an Information Line on 0300 123 3393 open Monday to Friday 9am - 6pm. They have online guidance about what to do in a mental health crisis.

Samaritans 24/7 support with whatever you are going through - call 116 123

Shout urgent mental health support by texting "shout" to 85258 (24/7 service)

Student Minds: Lots of information and advice to help students navigate mental health worries.

Papyrus A helpline open from 9am to 12pm, every day

Muslim Community Helpline A national service for anyone who identifies as Muslim seeking support with their mental health. Helpline open Monday to Friday from 10 am to 1 pm, with extended service hours available. Male and female operators available. Tel: 020 8908 6715 or 020 8904 8193.

Free Legal Advice & Assistance

Citizens Advice - https://www.citizensadvice.org.uk/

Law Centres Network - https://www.lawcentres.org.uk/i-am-looking-for-advice

Free Representation Unit (FRU) – http://www.thefru.org.uk/can-fru-help-you

The Law Society - https://www.lawsociety.org.uk/en/public/for-public-visitors/using-a-solicitor/getting-free-legal-advice

The Law in 60 Seconds – https://www.youtube.com/channel/UCKOjvcCuKwNShDbFseAuZIA (YouTube)

https://www.amazon.co.uk/Know-Your-Rights-Law-Seconds/dp/1788166493 (Book)

Bullying

National Bullying Helpline provides information and advice for anyone dealing with bullying. Call their Helpline on 0300 323 0169 from 9am to 5pm Monday to Friday, and 10am to 12pm on Saturday. They also have lots of guidance on their website

Sexual Violence

Rape Crisis: 24/7 Rape & Sexual Abuse Support Line staffed by specialists. Call free on 0808 500 2222 or go to the website to start a free online chat
London Survivors Gateway 0808 801 0860. This helpline is for people of all genders who have been affected by any form of sexual violence.
Rights of Women: https://rightsofwomen.org.uk/
Survivors UK offer information, support and counselling for male and non-binary survivors of sexual violence
Survivors Trust has over 120 member organisations throughout the UK and Ireland who provide specialist support services survivors of sexual violence. Call 0808 801 0818
The Havens specialist support for people who have been raped or sexually assaulted. For urgent advice and appointments call 020 3299 6900
Galop runs a helpline for LGBT+ people experiencing abuse or violence including sexual violence. Call 0800 999 5428 or email help@galop.org.uk

Domestic or familial abuse

The National Domestic Abuse Helpline is available 24/7 on 0808 2000 247 to talk about about domestic abuse, safety planning, advice and support. Live chat is also available on their website.
Women's Aid have lots of online guidance including a survivors handbook, and a survivors forum
Rights of Women run telephone advice lines providing free and confidential legal advice to women to help them understand the law and their legal rights.This includes advice on non-molestation orders. Their advice lines include interpreter services. There are different numbers for different types of advice. Check the options on their website
Women and Girls network is a free service run by women, for women in London who have been affected by all forms of violence and abuse. They offer various support services including an advice line on 0808 801 0660
Southall Black Sisters Domestic violence & immigration advice
NCDV A fast, free emergency injunction service for domestic abuse
Solace Women’s Aid offers free, confidential advice and support for women in London affected by abuse. Call 0808 805 2265. Their range of services are explained here
Respect is a Helpline for male victims of domestic abuse
Angelou: Helping women & girls affected by domestic violence & abuse
Galop: advice and support to people who have experienced biphobia, homophobia, transphobia, sexual violence or domestic abuse. 020 7704 2040
Imkaan is a Black and minoritised feminist organisation, working to prevent violence against women and girls (VAWG)
One Stop Shop is a drop-in service for domestic abuse survivors. You can come in and access discrete non-judgemental support, free advice and information from agencies that are all under one roof concerning domestic abuse, stalking and sexual violence. No appointment needed.
Women’s Trust Specialist domestic violence counselling in some borough, but support groups and workshops are pan-London. Tel: 020 7034 0303 (Monday to Friday 9:30am – 5pm).
Mankind Provides one to one counselling, groups and couples counselling to men aged 18+ who have experienced sexual abuse. Male Victims of Domestic Abuse confidential helpline Tel: 01823 334244 Weekdays from 10am to 4pm.
Jewish Women's Aid Domestic Abuse Helpline Service for Jewish women and children who have experienced domestic abuse Web chat available: Monday and Wednesday 15:00 - 17:00 and Tuesday and Thursday 10:00 - 12:00 or Tel: 0808 801 0500.
The Forced Marriage Unit Joint initiative between the Foreign Office and Home Office. It assists actual and potential victims of forced marriage, as well as professionals. Tel: 020 7008 0151 or email fmu@fcdo.gov.uk
Men’s Advisory Project (Northern Ireland only) Provides support and counselling for men who have experienced domestic violence. Tel: 028 9024 1929.
Victim Support offer free advice 24 hours a day to anyone affected by crime

Disability & Learning Difficulties

Deaf Plus offer a wide range of services to our clients to develop their potential and promote independence and wellbeing.Mencap is the leading voice of learning disability.

Immigration & Asylum information / support

Hackney Migrants – https://hackneymigrantcentre.org.uk/

Citizens Advice - https://www.citizensadvice.org.uk/

Law Centres Network - https://www.lawcentres.org.uk/i-am-looking-for-advice

LGBTQIA+ Support & Advice

GALOP - support for LGBT+ people who have experienced abuse and violence

Trans Survivors Switchboard: Support to Trans, non-binary and questioning people, who have experienced sexual violence. Telephone: 01273 204050

SARI (support for anyone who is a victim of hate crime) - https://saricharity.org.uk/

Black LGBTQIA+ Therapy Fund - https://www.blacklgbtfund.com/

Galop is a charity that supports lesbian, gay, bi, trans and queer people affected by sexual and domestic violence.

Mermaids have been helping gender-diverse kids, young people and their families since 1995

Switchboard UK National helpline for LGBTQIA+ in need of emotional support for isolation, low mood, anxiety or hate crime. Tel: 0300 330 0630 everyday from 10am to 10pm