Submitting a report here enables any staff member to pass on urgent or emerging wellbeing or welfare concerns for RCA students so appropriate and timely support can be arranged. The information submitted is received by senior members of Student Support, and read within one working day with appropriate action taken within 48 hours, typically a lot sooner.
Please note: the College is unable to act as a crisis service.
Definitions
Urgent concerns: where an immediate and measured response is required without the help of the emergency services
Emerging concerns; less urgent but require prompt, coherent and appropriate responses together with a suitable exploration, ongoing monitoring and support.
The Student Support team operates within working hours (09:00 - 17:30 / Monday - Friday). The College is unable to act as a crisis service. We do, however, subscribe to a range of out-of-hours resources and support systems offering emotional and practical support. Please click on the support articles above for details of out-of-hours support.
If you would like to discuss any aspect of your wellbeing report or might like to debrief by talking through the situation with a member of the team, please feel welcome to email student-support@rca.ac.uk
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In support articles:
What are wellbeing or welfare concerns?
Support for staff
How to use Report+Support, and Reporting timelines
I have concerns about a student, what should I do?
Emergency protocol
Support for students
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