Support with domestic or familial abuse

In an emergency, call 999 for the Police, or 101 is the non-emergency number.

If you need urgent police help but cannot speak, you should:

1. Dial 999
2. Listen to the questions from the operator
3. Respond by coughing or tapping your device, if you can
4. If prompted, press 55 to let the operator know it's a genuine emergency and you'll be put through to police

There are free specialist support services including:

• The National Domestic Abuse Helpline is available 24/7 on 0808 2000 247 to talk about domestic abuse, safety planning, advice and support. Live chat is also available on their website. 
• Women's Aid have lots of online guidance including a survivors handbook, and a survivors forum
• Rights of Women run telephone advice lines providing free and confidential legal advice to women to help them understand the law and their legal rights.This includes advice on non-molestation orders. Their advice lines include interpreter services. There are different numbers for different types of advice. Check the options on their website
• Women and Girls network are a free service run by women, for women in London who have been affected by all forms of violence and abuse. They offer various support services including an advice line on 0808 801 0660
• Southall Black Sisters Domestic violence & immigration advice
• NCDV A fast, free emergency injunction service for domestic abuse
• Solace Women’s Aid offers free, confidential advice and support for women in London affected by abuse. Call 0808 805 2265. Their range of services are explained here
• Respect is a Helpline for male victims of domestic abuse
• Angelou Helping women & girls affected by domestic violence & abuse
• Galop: advice and support to people who have experienced biphobia, homophobia, transphobia, sexual violence or domestic abuse. Call 020 7704 2040
• Imkaan is a Black and minoritised feminist organisation, working to prevent violence against women and girls (VAWG) 
• One Stop Shop is a drop-in service for domestic abuse survivors. You can come in and access discrete non-judgemental support, free advice and information from agencies that are all under one roof concerning domestic abuse, stalking and sexual violence. No appointment needed. 
• Woman’s Trust is a specialist mental health charity who provide free counselling and therapy for women in certain boroughs who have experienced domestic abuse or abusive relationships Call 020 7034 0303 (Monday to Friday 9:30am – 5pm). 
• Mankind Provides one to one counselling, groups and couples counselling to men aged 18+ who have experienced sexual abuse. Male Victims of Domestic Abuse confidential helpline Tel: 01823 334244 Weekdays from 10am to 4pm.
• Jewish Women's Aid Domestic Abuse Helpline Service for Jewish women and children who have experienced domestic abuse Web chat available: Monday and Wednesday 15:00 - 17:00 and Tuesday and Thursday 10:00 - 12:00 or Tel: 0808 801 0500. 
• The Forced Marriage Unit Joint initiative between the Foreign Office and Home Office. It assists actual and potential victims of forced marriage, as well as professionals. Tel: 020 7008 0151 or email fmu@fcdo.gov.uk 
• Men’s Advisory Project (Northern Ireland only) Provides support and counselling for men who have experienced domestic violence. Tel: 028 9024 1929.
• Victim Support offer free advice 24 hours a day to anyone affected by crime

RCA support for students

You can use this platform to disclose incidents to the College. You can choose whether to do this with your contact details or anonymously.

If you report anonymously and choose two way messaging, we can let you know about your options.

If you share your contact details, you will be emailed and offered an appointment with a member of Student Support, who can explain your options for support, and for taking action against the perpetrator(s). It is your choice which options you decide to take. There is also a RCA webpage about harassment you can read here.

All Student Support services are explained on the Student Support Hub.

RCA students also have access to The Student Assistance Programme Support line, a free, confidential service that provides you with emotional and practical support for concerns big or small. This includes unlimited access to a telephone helpline, available 24 hours a day, 7 days a week, 365 days a year. You also have the option to WhatsApp / SMS or Live Chat using the details below.

Freephone: 0800 031 8227

International: 00353 1 518 0277

SMS / WhatsApp: Text 'Hi' to 07418 360 780

RCA students have access to hours of wellbeing content through the Spectrum Life student portal including courses, guides, and learning hub content.

RCA support for staff

You can use this platform to disclose incidents to the College. You can choose whether to do this with your contact details or anonymously. Your report will be received and responded to by HR staff.Staff health and wellbeing support is explained on the HR hub on the intranet. This includes the College's Employee Assistance Provider (EAP), 24 hours a day, 7 days a week. Please call 0800 085 1376 or email assist@cic-eap.co.uk This is available to all College employees and family members in their household.RCA staff can also access Well Online, available as a website or app. Please check the HR hub for details and log in information.