We recognise the value that specialist organisations provide for those affected by unacceptable behaviour, violence and harassment. Please find a list of national services below that you or someone you are close to may wish to access.
General Safety & Support
Victim Support: victimsupport.org.uk
National Stalking Helpline: www.suzylamplugh.org/contact-the-helpline
London Nightline - confidential listening service: nightline.org.uk/
Police - Emergency: call 999
Police – Non-Emergency: call 101
Stop Hate UK offer support to victims of hate crime
Standalone provides support and advice to estranged students.
Family Lives provides some information and advice on bullying at University
Young Minds has put together a blog on how to deal with online bullying at University
Free Legal Advice & Assistance
Citizens Advice - https://www.citizensadvice.org.uk/
Law Centres Network - https://www.lawcentres.org.uk/i-am-looking-for-advice
Free Representation Unit (FRU) – http://www.thefru.org.uk/can-fru-help-you
The Law Society - https://www.lawsociety.org.uk/en/public/for-public-visitors/using-a-solicitor/getting-free-legal-advice
The Law in 60 Seconds – https://www.youtube.com/channel/UCKOjvcCuKwNShDbFseAuZIA (YouTube)
/ https://www.amazon.co.uk/Know-Your-Rights-Law-Seconds/dp/1788166493 (Book)
Sexual/Domestic Violence
Rape Crisis: rapecrisis.org.uk/
NCDV, A fast, free emergency injunction service for domestic abuse: https://www.ncdv.org.uk/
24/7 Rape and Sexual Abuse Support Line: 0808 500 2222
Women's Aid: www.womensaid.org.uk/
Rights of Women: https://rightsofwomen.org.uk/
Women and Girls network: https://www.wgn.org.uk/
Southall Black Sisters (Domestic violence & immigration): https://southallblacksisters.org.uk/
Solace Women’s Aid: https://www.solacewomensaid.org/
Survivors UK offer information, support and counselling for male and non-binary survivors of sexual violence.
The Havens specialist support for people who have been raped or sexually assaulted. For urgent advice and appointments, please call 020 3299 6900.
Respect is a Helpline for male victims of domestic abuse
Survivors Gateway: hub for sexual violence support services in London
Angelou: Helping women & girls affected by domestic violence & abuse
Imkaan (for Black and Minoritised women and girls)
One Stop Shop is a drop-in service for domestic abuse survivors. You can come in and access discrete non-judgemental support, free advice and information from agencies that are all under one roof concerning domestic abuse, stalking and sexual violence. No appointment necessary. No appointment needed.
Respond helps children and adults with learning disabilities who have experienced abuse or trauma, as well as those who have abused others, through psychotherapy, advocacy and other support. Tel: 020 7383 0700.
Revenge Porn Helpline Open 10am – 4pm, Monday to Friday – Tel: 0345 600 0459.
Women’s Trust Specialist domestic violence counselling in some borough, but support groups and workshops are pan-London. Tel: 020 7034 0303 (Monday to Friday 9:30am – 5pm).
Lifecentre Support for survivors of sexual abuse and anyone supporting them, including a helpline, text support and email counselling. Tel: 0808 802 0808 or text 07717 989 022.
Mankind Provides one to one counselling, groups and couples counselling to men aged 18+ who have experienced sexual abuse. Male Victims of Domestic Abuse confidential helpline Tel: 01823 334244 Weekdays from 10am to 4pm.
Jewish Women's Aid Domestic Abuse Helpline Service for Jewish women and children who have experienced domestic abuse Web chat available: Monday and Wednesday 15:00 - 17:00 and Tuesday and Thursday 10:00 - 12:00 or Tel: 0808 801 0500.
The Forced Marriage Unit Joint initiative between the Foreign Office and Home Office. It assists actual and potential victims of forced marriage, as well as professionals. Tel: 020 7008 0151 or email fmu@fcdo.gov.uk
Men’s Advisory Project (Northern Ireland only) Provides support and counselling for men who have experienced domestic violence. Tel: 028 9024 1929.
Mental Health &Wellbeing
NHS - 24-hour advice line: 111
Equality Advisory Service: www.equalityadvisoryservice.com/
Mind - https://www.mind.org.uk/
Samaritans - https://www.samaritans.org/ or call 116 123
Shout: https://giveusashout.org/ or text "shout" to 85258 (24/7 service)
Changing Faces is the UK’s leading charity for everyone with a scar, mark or condition on their face or body that makes them look different.
Student Minds: Lots of information and advice to help students navigate mental health worries. https://studentspace.org.uk/support-services
Papyrus: A helpline open from 9am to 12pm, every day. https://www.papyrus-uk.org/
Disability & Learning Difficulties
Deaf Plus offer a wide range of services to our clients to develop their potential and promote independence and wellbeing.
Mencap is the leading voice of learning disability.
Immigration & Asylum information / support
Hackney Migrants – https://hackneymigrantcentre.org.uk/
Citizens Advice - https://www.citizensadvice.org.uk/
Law Centres Network - https://www.lawcentres.org.uk/i-am-looking-for-advice
LGBTQIA+ Support & Advice
GALOP - Anti-violence charity: www.galop.org.uk/
Trans Survivors Switchboard: Support to Trans, non-binary and questioning people, who have experienced sexual violence. Telephone: 01273 204050
SARI (support for anyone who is a victim of hate crime) - https://saricharity.org.uk/
Black LGBTQIA+ Therapy Fund - https://www.blacklgbtfund.com/
Galop is a charity that supports lesbian, gay, bi, trans and queer people affected by sexual and domestic violence.
Mermaids have been helping gender-diverse kids, young people and their families since 1995
Switchboard UK National helpline for LGBTQIA+ in need of emotional support for isolation, low mood, anxiety or hate crime. Tel: 0300 330 0630 everyday from 10am to 10pm
Race & Diversity
SARI (support for anyone who is a victim of hate crime) - https://saricharity.org.uk/
Black Minds Matter (free mental health services) - https://www.blackmindsmatteruk.com/
The Black, African and Asian Therapy Network - https://www.baatn.org.uk/
Community Security Trust, a charity that protects British Jews from antisemitism and related threats.
Tell Mama measure anti-Muslim hate crimes and harassment
Sharan A national service for South Asian women in the UK offering support and signposting. Call 0844 504 3231 for support or more information.
Muslim Community Helpline A national service for anyone who identifies as Muslim seeking support with their mental health. Helpline open Monday to Friday from 10 am to 1 pm, with extended service hours available. Male and female operators available. Tel: 020 8908 6715 or 020 8904 8193.
Financial Assistance / Debt
Citizens Advice - https://www.citizensadvice.org.uk/debt-and-money/getting-financial-advice/
Step Change (free debt advice) - https://www.stepchange.org/
Debt Advice - https://www.debtadvicefoundation.org/questions/student-debt/
Black Bullion (Financial education for students) - https://www.blackbullion.com/
Drugs & Addiction Support
NHS - https://www.nhs.uk/live-well/healthy-body/drug-addiction-getting-help/
FRANK - https://www.talktofrank.com/get-help/find-support-near-you
Turning Point - https://www.turning-point.co.uk/services/drug-and-alcohol-support.html
Mind - https://www.mind.org.uk/
Housing and Homelessness
Shelter UK - https://www.shelter.org.uk/
Advice from gov.uk - https://www.gov.uk/if-youre-homeless-at-risk-of-homelessness
Stalking
Refuge tech abuse team - Secure your tech - Refuge
National Stalking helpline - National Stalking Helpline | Suzy Lamplugh Trust
The Cyber helpline - The Cyber Helpline
Paladin - Paladin – National Stalking Advocacy Service
Victim Support - Stalking - Victim Support
Police resources - Support for victims and witnesses of stalking or harassment | Police.uk