External support
In an emergency, call 999 to call emergency services. If it is not an emergency, you can speak to your GP/healthcare professional or call the Police non-emergency number 101 or attend any local Police station.
There are free specialist support services including:
- National Bullying Helpline provides information and advice for anyone dealing with bullying. Call their Helpline on 0300 323 0169 from 9am to 5pm Monday to Friday, and 10am to 12pm on Saturday. They also have lots of guidance on their website
- National Stalking helpline - National Stalking Helpline | Suzy Lamplugh Trust
- Paladin - Paladin – National Stalking Advocacy Service
- Victim Support offer free advice 24 hours a day to anyone affected by crime
- Police resources - Support for victims and witnesses of stalking or harassment | Police.uk
- StreetSafe | Metropolitan Police: StreetSafe is a service that allows you to report safety concerns in public places, on your way to or back from the campus, without giving the Police your name (anonymously). This includes issues like poorly lit streets, abandoned buildings, or vandalism, as well as instances where you feel unsafe due to someone following or verbally abusing you.
- Please also refer to the page external specialist support for more services.
RCA support for students
You can use this platform to disclose incidents to the College. You can choose whether to do this with your contact details or anonymously.
If you report anonymously and choose two-way messaging, we can let you know about your options.
If you share your contact details, you will be emailed and offered an appointment with a member of Student Support, who can explain your options for support, and for taking action against the perpetrator(s). It is your choice which options you decide to take. There is also a RCA webpage about harassment you can read here.
All Student Support services are explained on the Student Support Hub.
RCA students also have access to The Student Assistance Programme Support line, a free, confidential service that provides you with emotional and practical support for concerns big or small. This includes unlimited access to a telephone helpline, available 24 hours a day, 7 days a week, 365 days a year. You also have the option to WhatsApp / SMS or Live Chat using the details below.
Freephone: 0800 031 8227International: 00353 1 518 0277SMS / WhatsApp: Text 'Hi' to 07418 360 780
RCA students have access to hours of wellbeing content through the Spectrum Life student portal including courses, guides, and learning hub content.
two-way
RCA support for staff
You can use this platform to disclose incidents to the College. You can choose whether to do this with your contact details or anonymously. Your report will be received and responded to by HR staff.Staff health and wellbeing support is explained on the HR hub on the intranet. This includes the College's Employee Assistance Provider (EAP), 24 hours a day, 7 days a week. Please call 0800 085 1376 or email assist@cic-eap.co.uk This is available to all College employees and family members in their household.RCA staff can also access Well Online, available as a website or app. Please check the HR hub for details and log in information.